Welcome to the Open Arms Policy Hub
The Open Arms Policy Hub contains all policy, procedure and instruction documents relating to Open Arms services.
Use it to find information that you need, like eligibility criteria, risk management, official travel policies, or billing procedures.
Open Arms is part of the Department of Veterans’ Affairs (DVA) and is governed by their policies and procedures.
While Open Arms maintains a separation from DVA in terms of its provision of clinical support services and confidentiality in the management of client information,
its policies and associated instructions are exercised in alignment with DVA policy.
To start, you might want to:
Search the Hub using the Search field below.
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Group Program Facilitator Training Resources
STREAM Training Video Link – Internal Staff
YouTube Training Video Link – Group Program Facilitators
Client Management System – VERA Introduction
Accessing the Participant Intake Assessment
Part A Individual Participant Screening Assessment
Group Session Progress Notes
Part B Individual Participant Report
Group Program Report
Entering an Outcome Assessment
Sending a Service File Message