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This is the home page for the Open Arms VERA self-service knowledge base space within Confluence. It is designed to be both instructional and educational and be accessible and practical. 

Over time, this knowledge base will also capture best practices and address common problems.

New to Open Arms and VERA?

Start with VERA Basics: this will provide setup instructions, an overview of the system and who to contact if access and login assistance is needed.

Caseload Management details how to use the system and Collaboration and Communication Tools gives an overview of the built-in task and messaging system.

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