Latest COVID-19 News
Create a blog post to share news and announcements with your team and company.
Open Arms Internal Staff
Setting Up Your GovTeams Account
Online Service Delivery
Open Arms - Online Video Counselling & Support (OVC&S) - Instructions and Guidelines
OVC&S - Setup
OVC&S - Consent Forms
The full suite of Open Arms Consent Forms is available in VERA.
Professional Development Opportunities
Webinar: Beyond prevention, which active interventions, at scale will flatten the mental health and suicide curve post-COVID-19
Sensorimotor Psychotherapy from a Distance
Connect 2020: A mental health and suicide prevention webinar series
Open Arms Webinar: Safe and Ethical Delivery of Counselling Services online
** Recorded Webinars & Handouts
Quick search for content within documents or items in this space
|ANZAC Centre - Practitioner Support Service||This free, nation-wide service provides expert multidisciplinary support and guidance to health practitioners working with Australian veterans with mental health problems|
|Coronavirus Disease (COVID-19)||DVA intranet page covering HR issues and COVID-19|
|DVA Intranet||DVA Intranet website page|
|Gmail Account Registration Guide||Support material for Gmail account registration|
|ICT – Pandemic Response||Information for Open Arms internal staff regarding COVID-19 and ICT|
|Open Arms Website||Veterans & Families Counselling|
<Currently under construction>
This is a specific link to certain policies that are relevant to Open Arms COVID-19 response.
|Safe Work Australia||Safe Work Australia COVID-19 Resource kit working environment|
|Skype Support||Support material for using Skye|
|VERA||Client Management System (CMS) production site|
|VERA Task Cards||These are quick reference guides for using the Open Arms Client Management System (CMS) called VERA. The material is referenced from the Knowledge Base - VERA confluence space.|
|Zoom Troubleshooting Guide||Support material for troubleshooting issues with Zoom|
|Zoom Video Tutorials||Support for Zoom video tutorials|
Outreach Program Clinician Information
Outreach Program Newsletter
Professional Support Tools & Training
Telehealth for Mental Health Professionals
Treatment for Anxiety and Depression
MGH Psychiatry Guide to Mental Health Resources for COVID-19
APS Tips for Coping with COVID-19
Black Dog Institute
Flip the Clinic Digital Mental Healthcare Transcript
APS – psychological services via Telehealth
Feedback and Questions
We are always trying to improve our service.
Please let us know what we have done well and what we can do to improve this space.
For questions, enquiries and feedback please contact us at Open Arms Innovation
Open Arms Support
|For assistance with VERA access, logon or other system support||VERA Help Desk|
|If you are experiencing issues with Skype or Zoom - please see the troubleshooting tips in the Useful Links section.|
If you are still having issues, please contact your Regional Coordinator for further assistance.
GENERAL HEALTH & WELLBEING