Training Opportunities

DateSession DescriptionPlatform

 

  • Webinar Part 1
Training for providing the basics of safe and ethical online counselling delivery - Q&A time providedZoom Webinar

 

  • Webinar Part 2
Training for providing the basics of safe and ethical online counselling delivery - Q&A time providedZoom Webinar



Open Arms Weekly Work Plan  |  Open Arms Working from Home Agreement





Service Delivery Support


  







Useful Links



LinkLink Description
Gmail Account Registration GuideSupport material for Gmail account registration
Open Arms Website Veterans & Families Counselling 
Policy

<Currently under construction>

This is a specific link to certain policies that are relevant to Open Arms COVID-19 response. 

Skype SupportSupport material for using Skye
VERAClient Management System (CMS) production site
VERA Task CardsThese are quick reference guides for using the Open Arms Client Management System (CMS) called VERA. The material is referenced from the Knowledge Base - VERA confluence space.
Zoom Troubleshooting GuideSupport material for troubleshooting issues with Zoom
Zoom Video TutorialsSupport for Zoom video tutorials


Latest OPC Newsletter

Training Opportunities

DateSessionDescriptionPlatform

 

  • Webinar Part 1
Training for providing the basics of safe and ethical online counselling delivery - Q&A time provided
 
Zoom Webinar

 

  • Webinar Part 2
Training for providing the basics of safe and ethical online counselling delivery - Q&A time providedZoom Webinar




Professional Support Tools & Training

Telehealth for Mental Health Professionals

Treatment for Anxiety and Depression

MGH Psychiatry Guide to Mental Health Resources for COVID-19

APS Tips for Coping with COVID-19




Feedback and Questions

We are always trying to improve our service.

Please let us know what we have done well and what we can do to improve this space.

For questions, enquiries and feedback please contact us at Open Arms Innovation
















Open Arms Support

Support TypeContact
For assistance with VERA access, logon or other system supportVERA Help Desk
If you are experiencing issues with Skype or Zoom - please see the troubleshooting tips in the Useful Links section.

If you are still having issues, please contact your Regional Coordinator for further assistance.